Privacy Policy

1.3 Information Collected Through Third-Party Tools and Services
We may use third-party services and tools to analyze website traffic, deliver targeted advertisements, and improve our marketing efforts. These services may collect information about your activity on our Site and other websites. Third-party tools we may use include, but are not limited to:

• Google Analytics (for website analytics)
• Google Ads / Meta (Facebook/Instagram) Ads (for targeted advertising)
• Social media pixels (Facebook Pixel, LinkedIn Insight Tag, etc.)

These third parties have their own privacy policies, and we encourage you to review them. We do not control how these third parties use your information.

Cookie Consent:
By continuing to use our Site, you consent to the use of cookies and similar tracking technologies as described in this Privacy Policy and our Cookie Policy (if applicable). You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide services you request
• Process orders, quotes, and service requests
• Send you updates, newsletters, and promotional communications (only with your consent)
• Improve our website, services, and user experience
• Monitor usage, analyze trends, and conduct research
• Deliver personalized content and advertisements
• Protect against fraud, unauthorized access, and other security threats
• Comply with legal obligations and enforce our terms and policies

We will not use your personal information for purposes other than those described in this Privacy Policy without your explicit consent.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us recognize you and remember your preferences.

Types of Cookies We Use:

• Essential Cookies: Necessary for the Site to function properly
• Analytics Cookies: Help us understand how visitors use the Site (e.g., Google Analytics)
• Advertising Cookies: Used to deliver relevant ads and measure ad campaign effectiveness
• Functional Cookies: Remember your preferences and settings

Your Cookie Choices:
You can choose to disable cookies in your browser settings, but doing so may affect the functionality of some features on our Site. Most browsers allow you to control cookies through their settings. For more information, visit your browser’s help section.

By continuing to use the Site, you consent to our use of cookies as described in this Privacy Policy.

4. Sharing Your Information

We will not sell or rent your personal information to third parties. We may share your information only in the following cases:

• Service Providers: With trusted third-party service providers who assist us in operating our website, conducting our business, processing payments, delivering products, or providing customer support. These parties are contractually obligated to protect your information and use it only for the purposes we specify.
• Advertising and Analytics Partners: With third-party advertising platforms (e.g., Google Ads, Meta Ads) and analytics providers to deliver targeted ads and measure campaign performance. These partners may use cookies and similar technologies to track your activity.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests; to enforce our Site policies; or to protect the rights, property, or safety of Climate Craft Technology, our users, or others.
• Business Transactions: In connection with a merger, acquisition, reorganization, sale of assets, or other business transaction, your information may be transferred to the acquiring entity.

We ensure that third parties we share information with are committed to protecting your privacy and comply with applicable data protection laws.

5. International Data Transfers

Climate Craft Technology operates in India, and your information is primarily stored and processed in India. However, some of our service providers and partners may be located in other countries.

If we transfer your personal information outside India, we will ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws, including the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023 (once enforced).

By using our Site and providing your information, you consent to the transfer of your data to countries outside India where data protection laws may differ.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data (e.g., SSL/TLS for data transmission)
• Access controls and authentication mechanisms
• Regular security audits and monitoring
• Secure storage and backup systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods:

• Inquiry and Contact Data: Retained for up to [2 years] after your last interaction with us, or until you request deletion.
• Order and Transaction Data: Retained for [7 years] or as required for legal, tax, and accounting purposes.
• Marketing Communications: Retained until you opt out or unsubscribe.
• Analytics and Cookies: Automatically deleted after [13 months] unless you consent to longer storage.

You may request deletion of your data at any time by contacting us (see Section 9). We will delete your information within a reasonable timeframe, subject to legal and operational requirements.

8. Your Rights

Depending on your location and applicable laws (including the Digital Personal Data Protection Act, 2023), you may have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Objection: Object to processing of your data for certain purposes (e.g., marketing)
• Withdraw Consent: Withdraw consent for data processing (e.g., marketing communications, WhatsApp/phone contact)
• Data Portability: Request a copy of your data in a structured, machine-readable format (where applicable)

How to Exercise Your Rights:
To exercise any of these rights, please contact us using the details provided in Section 9. We will respond to your request within [30 days] or as required by applicable law. We may request verification of your identity before processing your request.

9. Children’s Privacy

Our Site is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18 without parental consent.

If you believe we have collected data from a child without appropriate consent, please contact us immediately at climatecrafttechnology@gmail.com, and we will take steps to delete such information promptly.

10. Third-Party Links

Our Site may contain links to third-party websites, services, or social media platforms. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will post the updated policy on this page with a revised “Last Updated” date at the top.

Material changes will be communicated via email (if you have provided your email address) or through a prominent notice on our Site. Your continued use of the Site after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Climate Craft Technology
Email: climatecrafttechnology@gmail.com
Address: Shop-2, 24 Abdul Kalam Enclave, Aswath Nagar, Marathahalli, Bengaluru, Karnataka 560037, India
Phone: +91 7619343762

Data Protection Officer (if applicable):
[Name and contact details, if you appoint a DPO under DPDP Act]

For complaints or grievances related to data protection, you may also contact the appropriate regulatory authority in India.